by Carol Kando-Pineda
Attorney, Division of Consumer and Business Education

You’re working on your computer when, suddenly, a message pops up on the screen: “Virus detected! Call now for a free security scan and to repair your device.” That’s a tech support scam. Don’t call, text, or email. Legit tech support companies don’t operate that way.

Scammers pose as big-name companies and use pop-up messages, fake websites, and phone calls to trick you into thinking your computer has an urgent problem. Their plan is to get your money by selling you worthless software, enrolling you in fake programs, or getting you to pay for useless tech support. The scammers urge you to call a toll-free number immediately, threatening that you may lose personal data if you don’t.

The Department of State renewed its Travel Advisory for Haiti on July 9, 2018. The Department continues to advise travelers to Do not travel to Haiti due to civil unrest and crime. This replaces the previous Travel Advisory was issued on July 9, 2018.

The full text of the new Travel Advisory is as follows:

Haiti – Level 4: Do Not Travel

Do not travel to Haiti due to civil unrest and crime.

The Federal Trade Commission today announced that the agency will hold a series of public hearings on whether broad-based changes in the economy, evolving business practices, new technologies, or international developments might require adjustments to competition and consumer protection enforcement law, enforcement priorities, and policy. The multi-day, multi-part hearings, which will take place this fall and winter, will be similar in form and structure to the FTC’s 1995 “Global Competition and Innovation Hearings” under the leadership of then-Chairman Robert Pitofsky.

(Phoenix) – As temperatures rise with summer in full swing, Arizonans are looking to escape the scorching heat. But, as the need for gasoline increases so does a consumer’s risk of becoming a victim to credit card theft. In Arizona and across the nation, more and more consumers are becoming victims to this high tech crime – credit/debit card skimming devices being installed within gas pumps that collect your credit card information and other information allowing criminals to have access to your bank accounts and other financial records. The Weights and Measures Services Division (WMSD), one of eight divisions housed within the Arizona Department of Agriculture (AZDA), has the following tips to protect consumers when getting gas.

Looking for a florist?

Perhaps you're not sure whom you should use when the need arises to send flowers for that special occasion.

After receiving several warnings and complaints about, an online florist company, we decided to put them to the test. A call was made to their 800 number by a member of our staff while also perusing their online site. A female voice offered assistance. Our staff member then suggested that the site offered a number of choices and it would perhaps be best to find the preferred choice and then call back with the selection. The representative stated she would wait.

HERSHEY, Pa. — Approximately 80 percent of unintentional firearm deaths of kids under the age of 15 occur at home. According to a report from the American Academy of Pediatrics, about one-third of homes with children have guns, many left unlocked or loaded, and three-quarters of children ages 5 to 14 know where firearms are kept in the home.

Injuries from guns kept in the home are often devastating, but they also are frequently preventable.

Dr. Mack Ruffin, chair of the Department of Family and Community Medicine at Penn State Health Milton S. Hershey Medical Center, said the issue isn’t whether you keep guns at home, but rather the measures you take to secure them.


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